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NOURGATE HOME

Shipping policy

Last Updated: 10/13/2026

At Nourgate Home, we are committed to providing an exceptional shopping experience, including clear and straightforward shipping policies. We offer free shipping on all orders within the United States.

Shipping Locations

This shipping policy applies to orders shipped within:

United States Of America

Delivery Times

Below are our estimated delivery timelines:

  • Order Cutoff Time:
    11:59 PM EST
    Orders placed after this time will be processed the next business day, which may add one extra day to the delivery estimate.

  • Order Handling Time:
    1–2 business days, Monday–Friday
    Once your order is processed, it will be shipped by one of our trusted carriers.

  • Transit Time:
    6–12 business days, Monday–Friday, for most orders. Delivery times vary depending on the item and your location, and some items can take up to 30–60 days to arrive, particularly during peak seasons or times of high order volume.

  • Estimated Delivery Time:
    Most orders arrive within 7–14 business days from the day you place your order (handling + transit). Some items can take up to 30–60 days, depending on the item, your location, and peak seasons or high order volume.

Please note that delivery times are estimates, not guarantees, and may vary due to factors outside our control — including carrier delays, weather, high order volume, and peak shopping seasons. By placing an order, you acknowledge and accept that while most orders arrive within 7–14 business days, delivery of some items may take up to 30–60 days.

Carrier Services

We work with trusted carriers to get your order to you, including:

  • USPS

  • UPS

  • FedEx

Shipping Costs

  • Free Shipping:
    All orders within the United States qualify for free shipping with no minimum order requirement.

Delivery Issues

Some delays can happen while your order is in transit, so please check your tracking first. Tracking can go quiet for long stretches while an order is in transit, so a pause in updates does not mean your order is lost. If your order has not arrived within 60 days of placing it, email us at info@nourgatehome.com and we will help — we can investigate with the carrier, resend your order, or issue a refund. Please contact us before opening a payment dispute, as we can almost always resolve delivery issues directly.

Tracking Your Order

Once your order has shipped, you will receive an email confirmation containing your tracking number.
You can monitor your shipment on our Order Tracking Page

Changes to This Policy

We reserve the right to update this Shipping Policy at any time. Any changes will be reflected on this page with a revised Last Updated date. We encourage you to review this policy periodically. Continued use of our website following any changes constitutes your acceptance of the updated policy.